1. Shipping costs a) INDIVIDUALS: The shipping costs corresponding to the costs of order management, packaging and shipping of the package are FREE from a purchase of SIXTY EUROS (60.00.-€) throughout the national territory (Peninsula and Balearic Islands). Rest of countries (Check Prices). All shipments will be free according to the previous specifications regarding price and as long as the order does not exceed 10kg. In the case of exceeding 10Kg, a rate will be applied, depending on weight, following the criteria in section 1c. b) SMEs (Small and Medium Enterprises): The shipping costs corresponding to the costs of order management, packaging and shipping of the package are FREE from a purchase of FIVE HUNDRED EUROS (500.00.-€) throughout the territory national (peninsula and Balearic Islands). Rest of countries (Check Prices). We will invoice orders (invoice) as FOB, CIF/CFR, FOT or FCA. (ONLY FOR SMEs AND LARGE COMPANIES). All shipments will be free according to the previous specifications regarding price and as long as the order does not exceed 10kg. In the case of exceeding 10Kg, a rate will be applied, depending on weight, following the criteria in section 1c.c) Shipping costs for INDIVIDUALS AND SMEs (Small and Medium Enterprises): For shipments to the Canary Islands, Ceuta and Melilla the costs vary. depending on the weight of the item and the shipping location. Below we show you the shipping costs depending on the weight and delivery location. They are the following:Spain (Peninsula) to (**)Ceuta and (**)Melilla:Up to 0.5 kg the shipping costs are €20.83(*).From 0.5 kg to 1 kg the shipping costs shipping is €21.83(*). From 1 kg to 5 kg the shipping costs are €22.83(*). From 5 Kg to 10 Kg the shipping costs are €25.83(*). From 10 kg up to 20 kg shipping costs are €30.83(*).more than 20 kg Check Prices (**furniture and decoration).(*)Shipping costs will be increased with the VAT tax rate of 21% at the time of making the purchase and any other tax to which it is subject.(**) DUA expenses (shipments to Ceuta and Melilla are increased by €12.84 Included in shipping costs). Spain (Peninsula) to ( **)Canary Islands:Up to 0.5 kg shipping costs are €21.83(*).From 0.5 kg to 1 kg shipping costs are €22.83(*).From 1 kg to 5 kg the shipping costs are €26.83(*). From 5 Kg to 10 Kg the shipping costs are €31.83(*). From 10 kg to 20 kg the shipping costs are €50.83(*). More than 20 kg Consult Prices (**furniture and decoration). (**) DUA expenses (shipments to Ceuta and Melilla increase by €12.84 Included in shipping costs).2. Shipping Methods Orders are sent on business days, generally we try to send them the same day, always depending on the time that the transport services pick up the parcel and if not the next day. The order will be sent once we are aware that the transfer is reflected in the company's current account and after sending proof of the same. As long as the transfer is not reflected in the company's account, under no circumstances will the reserved merchandise be shipped. 3. Returns We do not accept returns except for errors in the product sent or failing that because it is broken or damaged as long as you notify us within 24 hours of receiving the order, with the return costs being borne by the company. Money refunds will only be made through bank transfer. In case of defective products or if an error has occurred when preparing the order, in this case the return will be borne by the Indian wholesaler. To make an exchange or refund Please follow the following steps: a.- Contact us by phone (+34 629577022) or email (info@mayoristadelaindia.com), and tell us the items you wish to exchange or return. b.- Send the items purchased in our store online from India to Calle Pedro Pablo Nº40 3ºI. 33209 Gijón (Asturias) Spain. This shipment must be made by CERTIFIED MAIL.c.- Once the merchandise is received, the exchange will be made or the amount of the returned product will be sent, we do not refund shipping costs. (Except in cases of defective or incorrectly shipped merchandise.) Items must be returned as they were received: labels, packaging, etc. We reserve the right to refuse the return of an item with signs of having been used, damaged or mishandled.